Job Summary
The Information Services Technician ensures the proper functionality of the information services systems. In consultation with the Information Services Coordinator, school and board staff, the Technician contributes to the efficient support of information services, maintains network and server applications, and ensures the reliability and sustainability of information and communication resources. At the Board level, the Technician may also provide support and day to day operations of our device management systems, develop, and deploy software packages and monitor our Azure infrastructure for security concerns.

Education/Experience Requirements
• A Diploma from a two (2) year community college program in computer studies, or a Bachelors Degree in Computer Science
• CompTIA A+ certification
• CompTIA Network+ certification an asset
• Microsoft Certifications: Azure Fundamentals an asset

Skill and Ability Requirements
 Ability to work to strict timelines – often under pressure
 Effective customer service and collaborative skills, including ability to work successfully in a team environment and independently.
 Demonstrated organizational, analytical, and problem-solving skills, including excellent attention to detail
 Knowledge of and experience in working with Microsoft Software Platforms and applications (ie. Azure, Windows Server, Windows Client, and Office Suite, etc.)
 Knowledge of and experience in working with Mobile Device Management Systems such as Microsoft Intune and VMWare AirWatch
 Knowledge of and experience configuring endpoints using Microsoft Azure Endpoint Manager and Microsoft Active Directory Group Policy
 Knowledge of and experience in working with network communication protocols, network configuration and VMWare setup and support
 Experience in the maintenance, repair, installation and use of computer hardware and software
 Experience in the installation and troubleshooting of networking hardware, including LAN cabling installation, WLAN, VoIP, switch, network printers (TCP/IP)
 Experience with the setup, configuration, and maintenance of Apple devices
 Excellent written, verbal communication and interpersonal skills
 Ability to perform duties with minimal supervision
 Physically capable of operating a vehicle safely, possess own vehicle and a valid driver's license, have an acceptable driving record, and personal insurance coverage
 Ability to work overtime and change working hours to suit the needs of project work and maintenance windows

SALARY: According to the Current COPE Collective Agreement

APPLICATIONS TO: Website: http://www/dsb1.ca (under CAREERS)

Please forward a letter of application and resume and quoting competition no. by 4:00 p.m. June 1, 2023