Victim Support Worker
Part-Time • Timmins Region
Position: Victim Support Worker (VSW)
Reports to: Executive Director (ED)
Ø To support the needs of victims of crime and tragic circumstance and provide a full range of trauma-informed, victim-centered supportive services, including needs assessment, crisis intervention, case coordination, information sharing, emotional support and referrals to other community services agencies.
Duties and Responsibilities
Ø Provide information/support/assistance to clients.
Ø Provide emotional support and crisis intervention.
Ø Maintain confidential client files.
Ø Direct victims to appropriate agencies for information and assistance regarding Victim Impact Statements and Criminal Injuries Compensation Board applications; assistance in completion where applicable.
Ø Network with community agencies and the justice system.
Ø Participate in public educational awareness activities.
Ø Compile relevant information for statistical reports.
Ø Advocate on behalf of clients.
Ø Liaise with other professionals regarding clients.
Ø Work with clients from diverse backgrounds.
Ø Educate victims and families regarding the cycle of violence.
Ø Other duties as assigned.
Ø Previous experience working with persons in crisis or persons who are experiencing trauma.
Ø College Degree or University degree or equivalent experience.
Ø Knowledge of the criminal justice system and other multi-disciplinary systems including, child protection, health and education.
Ø Knowledge of safety planning.
Ø Knowledge of crisis response and crisis intervention.
Ø Knowledge of services provided by community agencies.
Ø Ability to acquire and apply knowledge of the Criminal Justice System, and related legislation (e.g. Victims' Bill of Rights) and issues pertaining to victims of crime.
Skills & Abilities
Ø Excellent working knowledge of MS Office.
Ø Excellent communication skills and well developed problem-solving skills.
Ø Conflict resolution with ability to interact diplomatically, tactfully and confidentially.
Ø Well-developed organization and prioritization skills.
Ø Ability to work effectively as a member of a team and individually.
Ø Case management skills and ability to interpret and apply policies/procedures.
Ø Ability to provide culturally competent and trauma-informed support services.
Ø Required Language Skills: Fluent English – read, write, speak
Ø Required Language Skills: Fluent in French Canadian – read, write, speak
Ø Accounting skills will be considered an asset
Ø The hours of work including days off and work area may be subject to change consistent with operational requirements.
Ø A valid Ontario’s driver’s license, insurance and a reliable vehicle is required to fulfill the requirements of this position.
Ø Mentally and physically able to perform all tasks assigned, including lifting and carrying equipment.
Ø Preference given to those applicants with standard first aid certificate and valid CPR certificate.
Ø Successful completion of a detailed criminal background check.
Ø This position exposes the incumbent to vicarious trauma that results from empathetic engagement with recently traumatized clients.
Ø No phone calls please.
Ø Only eligible candidates will be contacted for an interview.
Ø Application Opening Date: Present.
Ø Deadline to apply by March 29, 2019
Ø Successful application start date: April 2019
Ø Permanent Part-Time 17.5 hrs/Week
Ø Interested applicants: Email your resume and cover letter to: email@example.com
For posting in French please email Melissa@timminsvictimservices.ca
*** All new offers of employment are subject to a Criminal Records Check satisfactory to the employer. Prior to making an offer of employment to a candidate, references will be verified and must be acceptable to Timmins & District Victim Services.
Timmins & District Victim Services values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
Thank you for your interest in Timmins & District Victim Services.