Victim Support Worker (VSW)
Full-Time • Timmins Region
Timmins and District Victim Services is a community based, not-for-profit organization recognizing the importance to all victims, witnesses and their families that being treated with compassion, respect and having access to the services that they need, when they need it most, is vital. Our services are provided in ways that recognize each victim’s need for physical and emotional safety, as well as the ability to have choice and control on the decisions affecting their life.
Timmins and District Victim Services is seeking a Victim Support Worker, dedicated to providing a full range of services to victims, witness’ and families impacted by crime and trauma, including but not limited to, client intake, needs assessment, crisis intervention, emotional support and referrals, and to participate in stakeholder networks and public education.
Position: Victim Support Worker (VSW)
Reports to: Executive Director (ED)
Ø To support the needs of victims of crime and tragic circumstance and provide a full range of trauma-informed, victim-centered supportive services, including needs assessment, crisis intervention, case coordination, information sharing, emotional support and referrals to other community services agencies.
Duties and Responsibilities
Ø Provide information/support/assistance to clients.
Ø Provide emotional support and crisis intervention.
Ø Maintain confidential client files.
Ø Direct victims to appropriate agencies for information and assistance regarding Victim Impact Statements and Criminal Injuries Compensation Board applications; assistance in completion where applicable.
Ø Network with community agencies and the justice system.
Ø Participate in public educational awareness activities.
Ø Compile relevant information for statistical reports.
Ø Advocate on behalf of clients.
Ø Liaise with other professionals regarding clients.
Ø Work with clients from diverse backgrounds.
Ø Educate victims and families regarding the cycle of violence.
Ø Other duties as assigned.
Ø Previous experience working with persons in crisis or persons who are experiencing trauma.
Ø College Degree or University degree or equivalent experience.
Ø Knowledge of the criminal justice system and other multi-disciplinary systems including, child protection, health and education.
Ø Knowledge of safety planning.
Ø Knowledge of crisis response and crisis intervention.
Ø Knowledge of services provided by community agencies.
Ø Ability to acquire and apply knowledge of the Criminal Justice System, and related legislation (e.g. Victims' Bill of Rights) and issues pertaining to victims of crime.
Skills & Abilities
Ø Excellent working knowledge of MS Office.
Ø Excellent communication skills and well developed problem-solving skills.
Ø Conflict resolution with ability to interact diplomatically, tactfully and confidentially.
Ø Well-developed organization and prioritization skills.
Ø Ability to work effectively as a member of a team and individually.
Ø Case management skills and ability to interpret and apply policies/procedures.
Ø Ability to provide culturally competent and trauma-informed support services.
Ø Required Language Skills: Fluent English – read, write, speak
Ø Preferable Language Skills: Fluent French Canadian – read, write, speak
Ø The hours of work including days off and work area may be subject to change consistent with operational requirements.
Ø A valid Ontario’s driver’s license, insurance and a reliable vehicle is required to fulfill the requirements of this position.
Ø Mentally and physically able to perform all tasks assigned, including lifting and carrying equipment.
Ø Preference given to those applicants with standard first aid certificate and valid CPR certificate.
Ø Successful completion of a detailed criminal background check.
Ø This position exposes the incumbent to vicarious trauma that results from empathetic engagement with recently traumatized clients.
Ø No phone calls please.
Ø Only eligible candidates will be contacted for an interview.
Ø Position is contract ending March 31, 2021. Full time 35 hrs/week (pending yearly funding position may become permanent)
Ø Application Opening Date: November 24, 2021
Ø Deadline to apply by December 3, 2021
Ø Successful application start date: December 13, 2021 or sooner
Ø Interested applicants: Email your resume and cover letter to: firstname.lastname@example.org
*** All new offers of employment are subject to a Criminal Records Check satisfactory to the employer. Prior to making an offer of employment to a candidate, references will be verified and must be acceptable to Timmins & District Victim Services.
Timmins & District Victim Services values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
Thank you for your interest in Timmins & District Victim Services.