Shelter Worker

Hours: Flex Schedule (Range of Shifts Available 24/7) | Casual / Part-Time
Location: 316 Spruce Street South, Timmins ON

Living Space is a low-barrier, co-ed emergency homelessness shelter offering 24/7 supports for those experiencing or at-risk of experiencing homelessness. Living Space is a non-profit organization dedicated to ending homelessness by acting as a hub, ensuring that wrap-around services are available to our clients while they transition into sustainable housing. Living Space acts as a community partner, advocating for the removal of systemic barriers which keep people stuck in homelessness and poverty.

Position Summary:
The Shelter Worker supports all aspects of Shelter Operations including Daytime Drop-in and Overnight Emergency Homelessness Shelter. Under the direction of the Shelter Supervisor and Operations Manager, the Shelter Worker works front-line, supporting Clients in a non-judgmental, compassionate and responsible manner. Supporting Client Care Navigators by Documenting all Client interactions, flagging when followup is needed. Routine Housekeeping duties including deep-cleaning of all client areas including Sleeping Areas, Washrooms, Showers, Laundry, Drop-in. Cooking/Serving of daily meals.

Requirements:

· Paid or unpaid experience working with marginalized individuals.
· Ability to speak Cree, Ojibway or French will be considered an asset.
· A 2-year diploma in a related field (i.e. PSW, Nursing, Social Work) or equivalent education/experience preferred.
· Willingness to work a variety of shifts when coverage is needed; days/evening/night, weekday/weekend and on call shifts on rotation. Ability to develop and maintain a dependable attendance pattern being on-time and present for the full duration of all shifts claimed.
· Ability to maintain confidentiality effectively with the ability to uphold professional and ethical boundaries.
· The ability to engage and work with a broad range of clients with diverse and complex issues.
· Demonstrated critical thinking skills including strong clinical judgement and conflict resolution skills. · · Any additional training certificates are considered an asset: Nonviolent Crisis Intervention, CPI(Crisis · Prevention Institute De-Escalation Skills), ASIST(Applied Suicide Intervention Skills Training)
· Knowledge and understanding of the complex issues related to addictions, mental illness, poverty, and homelessness, as well as the impact of social/cultural/economic factors on the determinants of health will be considered an asset.
Experience with e-reporting and case notes, shift logs and other documentation.
· Vulnerable Sector Criminal Records Check is required.
· Living Space has a Vaccination Policy that requires employees to take part in vaccination programs recommended by Public Health.

Core Competencies:

· Experience working in a cross-cultural environment with a trauma-informed focus.

· Experience advocating for marginalized and complex clients.

· Analytical thinking skills: Ability to make good decisions and solve/avoid problems as they arise.

· Demonstrated ability to work independently in community settings with minimal supervision.

· Proven effective time management skills.

· Demonstrated strong sense of initiative, personal accountability, and dependability.

Specific Duties:

· Assist the Case Management team by engaging one-on-one with Clients and recording pertinent information in Case Notes, Incident Reports and Bulletins.

· Complete meal preparation for Meals and Snacks including cooking/serving/cleanup.

· Complete shelter housekeeping including documented cleaning logs of scrubbing/sanitizing surfaces, sweep/mopping of floors, laundry for bedding, changing garbages, clean and sanitize washrooms/showers according to Living Space standards.

· Control keyed access to washrooms/showers and perform regular safety checks (knock/speak/listen) to ensure the safety of Clients.

· Maintaining awareness of your surroundings inside and outside the building, watching for high-tension situations by paying attention to body language, verbal cues.

· Ensure the safety of Living Space property by completing routine patrols and safety checks of the interior and exterior building. Notify Team Leads and Joint Health & Safety committee of any concerns in a timely manner.

· Enforce site rules and policies following established Best Practices.

· Teamwork focused, assisting in workplace tasks at the discretion of Shift Supervisor.

· Must be willing to attend paid site-specific training during days off to ensure compliance.

Scheduling: Part-TimeShifts are assigned based on business needs. Extra shifts are posted when available for Employees to select which shifts they would like to work. Selected shifts are then approved/scheduled based on business needs. Part-Time Employees must be available to work a minimum of three shifts per week, to a maximum of 44 hours per week.

Applications must contain a cover letter and resume, and will be received in confidence by the Human Resources Department via jobs@livingspacehub.org